Terms Of Trade
Date Posted:11 August 2017
When purchasing goods for re-sale from Saltco, please note;
1. There is No minumum spend. Minimum quantity requirements may also apply to some products.
2. Most items on this website are subject to GST. All listed prices are exclusive of GST. GST is added at the checkout.
3. Goods remain the legal property of Saltco until paid in full.
4. Prices are subject to change without notice.
5. The sale of goods is subject to our standard Terms of Trade as detailed below.
TERMS OF TRADE
Effective 1 August 2017
1. The following references will be accepted as:
Supplier, Saltco, Saltco Australia, our, us or we refers to Blitz Holdings Pty Ltd ACN 608 290 311.
Applicant, Buyer, Customer, Client, you and your refers to the person/s as nominated on the Account Application document/Invoice/Statement/Web order.
Goods refer to the supplier’s goods or services provided by Saltco and invoiced (charged) to the Applicant.
2. Our Offer to Trade
This agreement sets out the respective rights and obligations of you and Saltco on approval of a trading Account by us.
New Customers are all C.O.D (pre-payment). Pre-payment invoices may be paid by EFT, credit card, PayPal or direct bank deposit and are required before an order will be dispatched.
Accounts for existing pre-approved customers are strictly 30 days from invoice. Accounts are no longer offered to new customers.
The Applicant understands that all or part of or in part of this Agreement may be deleted, altered and/or inclusions made without your prior consent and/or notification. Where practicable we will notify you, in writing prior to inception, but we are not bound by this Agreement to do so. A new Account Application is required for any change to your business ownership or business structure. Saltco may reject or refuse to accept an Account Application form without notifying cause or reason.
3. Pricing and G.S.T
All prices are subject to change without notice. Please refer to your invoice or our website for current pricing. Our price lists and brochures should be used as a guide only. Prices are quoted before freight charges and are exclusive of GST.
4. Order Acceptance and/or Refusal
We may accept or decline, in whole or in part, an order from you. Products may be sold in minimum order quantities per SKU of full cases as detailed on the website.
5. Order Cut-Off Times and Dispatch Schedule.
All paid or on account orders received by Saltco prior to 14:00 HOURS each business day, will be packed for dispatch within 3 business days wherever possible, subject to stock availability.
Orders received after the cut-off of 14:00 HOURS each business day, will be processed as being received on the following day. Unless on account, orders must be paid for before they will be processed.
We do not offer a same day delivery option on goods. All orders are tracked and dispatched via Australia Post or various contracted courier services and a tracking link is provided.
Please allow up to 12 days for delivery from dispatch.
All parcels shipped via Australia Post will have "Do Not Safe Drop" placed on the label unless otherwise requested by you. If you prefer to have your parcel left at your front door, or left in a specific place by Australia Post or a courier contractor - please let us know in the comments box on the shopping cart payments page or alternatively via email or phone prior to dispatch of your order. Saltco will not accept responsibility for any parcel requested by you to be "safe dropped".
In order to make your shopping as easy as possible, on the checkout page, you will be required to nominate a method of payment, i.e., account holder, direct deposit, PayPal, Credit card (which will be processed through eWay) or cheque payment. For Direct Deposit customers, goods will not be sent until payment is received into our account and funds have been cleared. For account customers - shipment will not take effect until all past due accounts are paid up to date.
Shipping - International Orders
The only method of payment for your order will be Telegraphic Transfer or PayPal and your shipping charges will be calculated offline. If you opt to pay with PayPal we will draw up a PayPal invoice and forward it to your email address. We will email you with the total of your order including shipping charges. All International orders will be forwarded via Australia Post using Express Post International. Please visit http://www1.auspost.com.au/international/ for rates to your country.
Please be aware and check with your Government Authorities before ordering products such as smudge sticks, resins and herbs from us. Some countries have stringent LAWS on importing these goods. Saltco will not be held responsible if authorities in your country seizes goods ordered by you from us.
A freight fee is charged on invoice and is GST applicable. This charge will be dependent on items ordered and delivery address and is subject to change.
6. Account when payable
All accounts are payable strictly 30 days net from invoice date. Receipt by Saltco of the full amount due shall be evidence of the passing of property in the goods to which the payment relates or is determined to relate by Saltco if the buyer does not indicate otherwise.
7. Account on HOLD
We may refuse to send an order where your Account falls outside your Account terms. The order may be cancelled or placed on hold until overdue monies have been paid in full and without deduction. We may also, at any time request that your Account be paid down prior to any new order being sent.
8. Closure of an Account
We reserve the right to close your Account without notice and without reason. However, we will attempt to notify you, in writing, at a time practicable to us. Some reasons include, but are not limited to:
1. Your Account is in default.
2. Improper trading practices.
3. Account inactivity
4. A history of continued late payments.
5. Providing to us false or misleading information.
6. Failing to advise changes to information given as per the Account Application document.
7. If the business ownership changes.
9. Payment & Credit Terms (if offered)
Any amount shown on your invoice or as per statement is payable by the Applicant without deduction, setoff or cross claim. The full total on any invoice is payable within 30 days from the date of the invoice. Offer of Credit terms may be suspended beyond this date.
10. Your Liability
You are liable to us for all goods charged to your Account, until paid in full.
11. Ownership of Goods
Ownership of goods passes to you at time of payment in full. We remain the owner of all goods covered by an invoice until you have paid in full the invoice value of those goods.
12. Delivery Charges
The rate charged for the shipping of your order is based on the weight and/or size of your products, and your location. Before the final checkout step you will be shown what the cost of shipping will be and you will have the option not to proceed with finalising your order.
13. Return of Goods
Returns (Australian customers only)
If you are dissatisfied with an item, you can return it for a full refund. The item must be returned to us, at your expense, within ten days of receipt and in excellent saleable condition with all packaging material, brochures and instruction materials etc included. If the item is damaged in transit back to us because of poor repacking, we reserve the right to refuse a refund.
GOODS AND INVOICES MUST BE CHECKED ON ARRIVAL. ALL DISCREPANCIES, INCORRECT OR DAMAGED GOODS MUST BE NOTIFIED TO US WITHIN 3 DAYS OF RECEIPT, OTHERWISE CLAIMS WILL NOT BE RECOGNISED.
For faulty items, we will replace or repair the item where feasible, or we will refund all or part of the purchase amount. Please email us at firstname.lastname@example.org within the 3 day time limit with details of the faulty item/s as follows and include photos if possible.
Problem(s) with goods
Proposed solution (i.e) Replacement
Damaged items will then need to be returned to us, however goods for return will not be accepted without prior arrangement and authorisation by an officer of Saltco. All freight charges for returning items will be the responsibility of the buyer unless otherwise agreed by us.
If we accept responsibility for return freight costs, those costs must be reasonable and not excessive - it is up to you to repack the goods with adequate padding in a properly sized box for the goods and not an oversized box. Australia Post and Couriers charge per cubic measurement and not necessarily dead weight. Please contact us if you have any queries about repacking goods.
Never send an item back before contacting us first and agreeing on a remedy. We may be able to come up with an alternative solution that will save you from having to return the item.
We take no responsibility for damages and losses that occur during shipping.
Please do not damage the packaging and always send back the item in its original packaging unused, undamaged and unmarked otherwise we may charge a repacking fee.
We do not guarantee that the products you receive will be exactly the same as those displayed in the photos on this website. Slight differences between the product and the website photos that don’t affect the functionality of the product are not grounds for a refund. Manufacturers sometimes make slight changes to products without letting us know, making it difficult for us to always have the website photos updated before the modified products go out. In addition, many of our products are handmade and variations are part of the character of the product and should not be considered a fault.
Returns will not be accepted on International Orders.
You have the right to cancel an order at any time before shipment. Any such cancellations need to be received by us via email. If the order has not been dispatched we will immediately refund you if your payment has been processed, minus a 3% surcharge if paid via credit card transaction. However, please note that we generally ship out goods the same day the order is received, in which case cancellation of your order will not be possible.
Normal delivery times are: NSW 1-3 days, Victoria and South to Mid Queensland 3-5 days, South Australia 5-7 days, North Queensland and Tasmania 7-9 days, WA and NT 9-12 days. International postage times vary - please send an email and we will estimate delivery time for you. Please note Saltco does not offer ‘same day’ or "next day" delivery. Our experience indicates that most "Express" parcels we send will be delivered in a similar time frame as Regular Post parcels.
Out Of Stock Items
Whilst we make every effort to carry ample stock of all products at all times, it is sometimes impossible to predict demand which can at times lead to items being out of stock for a short period of time. Most items are usually on order from the distributor and stocks are generally replenished regularly. In these circumstances we will endeavour to dispatch your order within three days from the date of purchase. However, if we are out of stock of an item for longer than this and payment has been made we will generate a credit to your account or a refund can be requested.
We will forward a Statement of Account once a month only where there is a transaction or payment activity or where there is a balance outstanding on your account.
15. Payment Methods
The Applicant acknowledges that Saltco accepts payments by means of:
Credit card – Visa and MasterCard
16. How we apply Payments
We will apply payment against Accounts according to your remittance advice (where viable) or the oldest debt if no remittance advice is provided
17. Default Account
We may re-take possession of any goods or associated charges, not paid in full, by entering the Applicant’s premises or vehicle/s without liability for trespass or any resulting damage.
This includes those premises or vehicle/s of an associated company or agent where the goods are stored or displayed and we believe there are reasonable grounds that we may find goods in whole or in part, within.
We may keep or re-sell these re-possessed goods at our discretion. If the Applicant has sold all goods and does not present payment on request of the Supplier, we will take action against the Applicant.
An account service fee of 2% + GST (Min $5.00 + GST) will be charged on outstanding balances at 60 days or more.
We may list you with Equifax Advantage (Credit Reference Association) where you are in default.
18. Debt Recovery, Expenses and Disbursements
You agree to pay for all costs, disbursements and other expenses incurred by us in recovering or attempting to recover any monies outstanding by you, including, but not limited to, fees incurred by our debt recovery agency, solicitor, sheriff, Court Hearing etc.
19. Default Interest
Default Interest will be charged, at our discretion, on ALL overdue Accounts at the rate of 11% per annum, calculated on a daily basis from the date in which the Account first became due. Payments received from the Applicant will be offset against any default interest first and all such charges will be payable on demand.
Any breach, of this Agreement may lend cause for Saltco to suspend or forfeit credit facilities without notice and/or close your Account. The customer may be required to trade on a “pre-payment” basis, until, at the discretion of Saltco, credit facilities are re-instated.
21. Right to Vary Terms of Trade.
We reserve the right to vary these terms and conditions at any time without notice.